Questions, answered clearly.
Plain-language answers for choosing, layering, and using cosmetic peptide serums.
What does fresh-mix mean?
Your kit ships with a dry peptide bottle and a chosen activation base. On first use, pour some base into the bottle, let the peptide dissolve, return all fluid to the dropper, then dispose of the empty bottle.
What do I get if I choose bottle-only?
You receive the measured dry peptide concentrate bottle-only. No activation base is included, so this option is best if you already have a compatible cosmetic base, bottle, and mixing process.
What do I get if I add a base?
You receive the dry peptide bottle plus a 30 mL amber dropper with the selected base. The dropper label names the base and peptide so the finished bottle is easy to identify.
Why does the bottle have so little powder?
The bottle is intentionally not full. It holds a measured dry peptide amount for one fresh-mixed dropper bottle, not a full bottle of cream or finished serum.
How is this different from buying dry peptide only?
Dry peptide only still leaves you to choose a compatible base and bottle. ReAwaken includes the activation base, finished-bottle label, and first-use ritual in the kit.
How is this different from a premixed serum?
Premixed serums are already wet before they reach your shelf. ReAwaken keeps the peptide dry until you are ready to begin the bottle.
Are these products medical treatments?
No. They are cosmetic products for external use only. They are not intended to diagnose, treat, cure, or prevent any disease.
How do I choose a peptide?
Start with your main cosmetic concern: fine lines, firmness, tone, barrier support, under-eye puffiness, or brows and hairline. The quiz can route you quickly.
How do I use a peptide serum?
Patch-test first. After mixing, apply 2-4 drops to clean skin once daily, follow with moisturizer, and use sunscreen during the day.
Do I shake the bottle?
No. Add base into the bottle, stir gently if needed, or let the peptide dissolve on its own. After it dissolves, return all fluid to the dropper bottle.
How should I store it after mixing?
Keep the finished serum tightly closed, away from direct light and excess heat. Use within the stated window on the final package. Current prelaunch guidance is 30 days after mixing unless final testing sets a different window.
What should I do if I have a reaction or product problem?
Stop using the product. For urgent symptoms or medical concerns, contact a healthcare professional. For product support, email hello@reawakenbeauty.com with the product name, base option, lot code, date mixed, photos, and what happened.
What will be on final labels before paid orders?
Final salable labels should include product identity, net quantity, responsible contact, ingredient declaration, lot code, directions, storage guidance, cosmetic-use language, and an adverse-event contact path. Prelaunch website mockups are not final label proofs.
Can I use more than one serum?
Yes, but introduce one at a time. Multi-peptide products are designed for customers who want a broader single-step routine.
What claims does ReAwaken avoid?
We do not claim to treat disease, replace injectables, reverse aging, heal wounds, or treat scars. Our claims stay focused on cosmetic appearance.